Sophos Ransomware Protection



Transport Layer Security has been one of the greatest contributors to the privacy and security of Internet communications over the past decade. The TLS cryptographic protocol is used to secure an ever-increasing portion of the Internet’s web, messaging and application data traffic. The secure HTTP (HTTPS) web protocol, StartTLS email protocol, Tor anonymizing network, and virtual private networks such as those based on the OpenVPN protocol all leverage TLS to encrypt and encapsulate their contents—protecting them from being observed or modified in transit.

  1. Sophos Ransomware Protection Disabled
  2. Sophos Ransomware Protection Review
  3. Use Advanced Protection Against Ransomware
  4. Sophos Home Ransomware Protection
  5. Sophos Ransomware Protection

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Cryptoguard

Over the past decade, and particularly in the wake of revelations about mass Internet surveillance, the use of TLS has grown to cover a majority of Internet communications. According to browser data from Google, the use of HTTPS has grown from just over 40 percent of all web page visits in 2014 to 98 percent in March of 2021.

It should come as no surprise, then, that malware operators have also been adopting TLS for essentially the same reasons: to prevent defenders from detecting and stopping deployment of malware and theft of data. We’ve seen dramatic growth over the past year in malware using TLS to conceal its communications. In 2020, 23 percent of malware we detected communicating with a remote system over the Internet were using TLS; today, it is nearly 46 percent.

There’s also a significant fraction of TLS communications that use an Internet Protocol port other than 443—such as malware using a Tor or SOCKS proxy over a non-standard port number. We queried against certificate transparency logs with the host names associated with malware Internet communications on ports other than 443, 80, and 8080, and found that 49 percent of the hosts had TLS certificates associated with them that were issued by a Certificate Authority (CA). A small fraction of the others manually checked used self-signed certificates.

But a large portion of the growth in overall TLS use by malware can be linked in part to the increased use of legitimate web and cloud services protected by TLS—such as Discord, Pastebin, Github and Google’s cloud services—as repositories for malware components, as destinations for stolen data, and even to send commands to botnets and other malware. It is also linked to the increased use of Tor and other TLS-based network proxies to encapsulate malicious communications between malware and the actors deploying them.

Google’s cloud services were the destination for nine percent of malware TLS requests, with India’s BSNL close behind. During the month of March 2021, we saw a rise in the use of Cloudflare-hosted malware—largely because of a spike in the use of Discord’s content delivery network, which is based on Cloudflare, which by itself accounted for 4 percent of the detected TLS malware that month. We reported over 9,700 malware related links to Discord; many were Discord-specific, targeting the theft of user credentials, while others were delivery packages for other information stealers and trojans.

In aggregate, nearly half of all malware TLS communications went to servers in the United States and India.

We’ve seen an increase in the use of TLS use in ransomware attacks over the past year, especially in manually-deployed ransomware—in part because of attackers’ use of modular offensive tools that leverage HTTPS. But the vast majority of what we detect day-to-day in malicious TLS traffic is from initial-compromise malware: loaders, droppers and document-based installers reaching back to secured web pages to retrieve their installation packages.

To gain insight into how usage of TLS in malware has changed, we took a deep dive into our detection telemetry to both measure how much TLS is used by malware, identify the most common malware that leverage TLS, and how those malware make use of TLS-encrypted communications. Based on our detection telemetry, we found that while TLS still makes up an average of just over two percent of the overall traffic Sophos classifies as “malware callhome” over a three-month period, 56 percent of the unique C2 servers (identified by DNS host names) that communicated with malware used HTTPS and TLS. And of that, nearly a quarter is with infrastructure residing in Google’s cloud environment.

Surprise packages

Malware communications typically fall into three categories: downloading additional malware, exfiltration of stolen data, and retrieval or sending of instructions to trigger specific functions (command and control). All these types of communications can take advantage of TLS encryption to evade detection by defenders. But the majority of TLS traffic we found tied to malware was of the first kind: droppers, loaders and other malware downloading additional malware to the system they infected, using TLS to evade basic payload inspection.

It doesn’t take much sophistication to leverage TLS in a malware dropper, because TLS-enabled infrastructure to deliver malware or code snippets is freely available. Frequently, droppers and loaders use legitimate websites and cloud services with built-in TLS support to further disguise the traffic. For example, this traffic from a Bladabindi RAT dropper shows it attempting to retrieve its payload from a Pastebin page. (The page no longer exists.)

We’ve seen numerous cases of malware behaving this way in our research. The PowerShell-based dropper for LockBit ransomware was observed retrieving additional script from a Google Docs spreadsheet via TLS, as well as from another website. And a dropper for AgentTesla (discussed later in this report) also has been observed accessing Pastebin over TLS to retrieve chunks of code. While Google and Pastebin often quickly shut down malware-hosting documents and sites on its platform, many of these C2 sources are abandoned after a single spam campaign, and the attackers simply create new ones for their next attack.

Sometimes malware uses multiple services this way in a single attack. For example, one of the numerous malware droppers we found in Discord’s content delivery network dropped another stage also hosted on Discord, which in turn attempted to load an executable directly from GitHub. (The GitHub code had already been removed as malicious; we disclosed the initial stages of the malware attack to Discord, along with numerous other malware, who removed them.)

Malware download traffic actually makes up the majority of the TLS-based C2 traffic we observed. In February 2021, for instance, droppers made up over 90 percent of the TLS C2 traffic—a figure that closely matches the static C2 detection telemetry data associated with similar malware month-to-month from January through March of 2021.

Covert channels

Malware operators can use TLS to obfuscate command and control traffic. By sending HTTPS requests or connecting over a TLS-based proxy service, the malware can create a reverse shell, allowing commands to be passed to the malware, or for the malware to retrieve blocks of script or required keys needed for specific functions. Command and control servers can be a remote dedicated web server, or they can be based on one or more documents in legitimate cloud services. For example, the Lampion Portuguese banking trojan used a Google Docs text document as the source for a key required to unlock some of its code—and deleting the document acted as a kill-switch. By leveraging Google Docs, the actors behind Lampion were able to conceal controlling communications to the malware and evade reputation-based detection by using a trusted host.

The same sort of connection can be used by malware to exfiltrate sensitive information—transmitting user credentials, passwords, cookies, and other collected data back to the malware’s operator. To conceal data theft , malware can encapsulate it in a TLS-based HTTPS POST, or export it via a TLS connection to a cloud service API, such as Telegram or Discord “bot” APIs.

SystemBC

One example of how attackers use TLS maliciously is SystemBC, a multifaceted malicious communications tool used in a number of recent ransomware attacks. The first samples of SystemBC, spotted over a year ago, acted primarily as a network proxy, creating what amounted to a virtual private network connection for attackers based on SOCKS5 remote proxy connection encrypted with TLS—providing concealed communications for other malware. But the malware has continued to evolve, and more recent samples of SystemBC are more full-featured remote access trojans (RATs) that provide a persistent backdoor for attackers once deployed. The most recent version of SystemBC can issue Windows commands, as well as deliver and run scripts, malicious executables, and dynamic link libraries (DLLs)—in addition to its role as a network proxy.

SystemBC is not entirely stealthy, however. There’s a lot of non-TLS, non-Tor traffic generated by SystemBC—symptomatic of the incremental addition of features seen in many long-lived malware. The sample we recently analyzed has a TCP “heartbeat” that connects over port 49630 to a host hard-coded into the SystemBC RAT itself.

The first TLS connection is an HTTPS request to a proxy for IPify, an API that can be used to obtain the public IP address of the infected system. But this request is sent not on port 443, the standard HTTPS port—instead, it’s sent on port 49271. This non-standard port usage is the beginning of a pattern.

SystemBC then attempts to obtain data about the current Tor network consensus, connecting to hard-coded IP addresses with an HTTP GET request, but via ports 49272 and 49273. SystemBC uses the connections to download information about the current Tor network configuration.

Next, SystemBC establishes a TLS connection to a Tor gateway picked from the Tor network data. Again, it uses another non-standard port: 49274. And it builds the Tor circuit to the destination of its Tor tunnel using directory data collected via port 49275 via another HTTP request. There, the progression of sequential ports ends, and in the sample we analyzed it tries to fetch another malware executable via an open HTTP request over the standard port.

The file retrieved by this sample, henos.exe, is another backdoor that connects over TLS on the standard port (443) to a website that returns links to Telegram channels—a sign that the actor behind this SystemBC instance is evolving tactics. SystemBC is likely to continue to evolve as well, as its developers address the mixed use of HTTP and TLS and the somewhat predictable non-standard ports that allow SystemBC to be easily fingerprinted.

AgentTesla

Like SystemBC, AgentTesla—an information stealer that can also function in some cases as a RAT—has evolved over its long history. Active for more than seven years, AgentTesla has recently been updated with an option to use the Tor anonymizing network to conceal traffic with TLS.

We’ve also seen TLS used in one of AgentTesla’s most recent downloaders, as the developers have used legitimate web services to store chunks of malware encoded in base64 format on Pastebin and a lookalike service called Hastebin. The first stage downloader further tries to evade detection by patching Windows’ Anti-Malware Software Interface (AMSI) to prevent in-memory scanning of the downloaded code chunks as they’re joined and decoded.

The Tor addition to AgentTesla itself can be used to conceal communications over HTTP. There is also another optional C2 protocols in AgentTesla that that could be TLS protected—the Telegram Bot API, which uses an HTTPS server for receiving messages. However, the AgentTesla developer didn’t implement HTTPS communications in the malware (at least for now)—it fails to execute a TLS handshake. Telegram accepts unencrypted HTTP messages sent to its bot API.

Dridex

Dridex is yet another long-lived malware family that has seen substantial recent evolution. Primarily a banking Trojan, Dridex was first spotted in 2011, but it has evolved substantially. It can load new functionality through downloaded modules, in a fashion similar to the Trickbot Trojan. Dridex modules may be downloaded together in an initial compromise of the affected system, or retrieved later by the main loader module. Each module is responsible for performing specific functions: stealing credentials, exfiltrating browser cookie data or security certificates, logging keystrokes, or taking screenshots.

Dridex’s loader has been updated to conceal communications, encapsulating them with TLS. It uses HTTPS on port 443 both to download additional modules from and exfiltrate collected data to the C2 server. Exfiltrated data can additionally be encrypted with RC4 to further conceal and secure it. Dridex also has a resilient infrastructure of command and control (C2) servers, allowing installed malware to fail over to a backup if its original C2 server goes down.

These updates have made Dridex a continuing threat, and Dridex loaders are among the most common families of malware detected using TLS—overshadowed only by the next group of threats in our TLS rogues’ gallery: off-the-shelf “offensive security” tools repurposed by cybercriminals.

Metasploit and Cobalt Strike

Offensive security tools have long been used by malicious actors as well as security professionals. These commercial and open-source tools, including the modular Cobalt Strike and Metasploit toolkits, were built for penetration testing and “red team” security evaluations—but they’ve been embraced by ransomware groups for their flexibility.

Over the last year, we’ve seen a surge in the use of tools derived from offensive security platforms in manually-deployed ransomware attacks, used by attackers to execute scripts, gather information about other systems on the network, extract additional credentials, and spread ransomware and other malware.

Sophos Ransomware Protection Disabled

Taken together, Cobalt Strike beacons and Metasploit “Meterpreter” derivatives made up over 1 percent of all detected malware using TLS—a significant number in comparison to other major malware families.

And all the rest

Potentially unwanted applications (PUAs), particularly on the macOS platform, also leverage TLS, often through browser extensions that connect surreptitiously to C2 servers to exfiltrate information and inject content into other web pages. We’ve seen the Bundlore use TLS to conceal malicious scripts and inject advertisements and other content into web pages, undetected. Overall, we found over 89 percent of macOS threats with C2 communications used TLS to call home or retrieve additional harmful code.

There are many other privacy and security threats lurking in TLS traffic beyond malware and PUAs. Phishing campaigns increasingly rely on websites with TLS certificates—either registered to a deceptive domain name or provided by a cloud service provider. Google Forms phishing attacks may seem easy to spot, but users trained to “look for the lock” alongside web addresses in their browser may casually type in their personally identifying data and credentials.

Traffic analysis

All of this adds up to a more than 100 percent increase in TLS-based malware communications since 2020. And that’s a conservative estimate, as it’s based solely on what we could identify through telemetry analysis and host data.

As we’ve noted, some use TLS over non-standard IP ports, making a completely accurate assessment of TLS usage impossible without deeper packet analysis of their communications. So the statistics sited in this report do not reflect the full range of TLS-based malicious communications—and organizations should not rely on the port numbers related to communications alone to identify potential malicious traffic. TLS can be implemented over any assignable IP port, and after the initial handshake it looks like any other TCP application traffic.

Even so, the most concerning trend we’ve noted is the use of commercial cloud and web services as part of malware deployment, command and control. Malware authors’ abuse of legitimate communication platforms gives them the benefit of encrypted communications provided by Google Docs, Discord, Telegram, Pastebin and others—and, in some cases, they also benefit from the “safe” reputation of those platforms.

We also see the use of off-the-shelf offensive security tools and other ready-made tools and application programming interfaces that make using TLS-based communications more accessible continuing to grow. The same services and technologies that have made obtaining TLS certificates and configuring HTTPS websites vastly simpler for small organizations and individuals have also made it easier for malicious actors to blend in with legitimate Internet traffic, and have dramatically reduced the work needed to frequently shift or replicate C2 infrastructure.

All of these factors make defending against malware attacks that much more difficult. Without a defense in depth, organizations may be increasingly less likely to detect threats on the wire before they have been deployed by attackers.

SophosLabs would like to acknowledge Suriya Natarajan, Anand Aijan, Michael Wood, Sivagnanam Gn, Markel Picado and Andrew Brandt for their contributions to this report.

Sophos Ransomware Protection Review

Ransomware has been around for decades, yet it remains a common and lucrative cyberthreat. We decided to take a closer look at the behaviour of ransomware once it is inside a victim system, and how the various tools and techniques observed are used by the most prevalent ransomware families, from WannaCry, Matrix and GandCrab to Ryuk, SamSam, MegaCortex, and more. This article is a summary of a report we’re releasing today, How Ransomware Attacks: What defenders should know about the most prevalent and persistent ransomware families.

New ransomware variants are created and released every day and the job of security software is to detect and block them before they do any harm. The result is a continuous struggle between defenders, with their security controls and detection systems finely tuned to spot suspicious code and behavior, and adversaries, with their ever evolving bag of tricks designed to outfox these controls – or to get the job done before the controls catch up with them.

Every journey starts with a suitcase

The first hurdle for security software is often the packer the malicious code is wrapped and delivered in. Proprietory packers or those with heavily obfuscated code make it hard for protection technologies to see what’s inside (the malicious executable) and what its intentions are, and to respond accordingly.

The next hurdle is to detect and mitigate the actions of the malware once it is unpacked inside the system. Since endpoint protection software is on the lookout for potentially malicious behavior, it will come as no surprise that adversaries are focused on making everything look legitimate until they have achieved their purpose: encrypted your data and made it very difficult if not impossible for you to get it back without paying the ransom demanded.

Nothing to declare

Sophos Ransomware Protection

The list of techniques employed by ransomware to avoid arousing suspicion is long, and includes the following:

Code signing

Attackers may attempt to minimize detection by signing their ransomware with a legitimate authentication certificate, which may help the ransomware evade unsigned-code detection by some software security tools. There are a few risks with this approach, however. To acquire an Authenticode code-signing certificate, you need to buy (or steal) one, and share both payment and contact details. This means that discovery can lead not just to the certificate being revoked (and all malware signed with it to be quarantined), but possibly to the identification of the attackers behind the ransomware.

Privilege escalation

Restricting data access rights is a basic security practice, but sadly an increasingly ineffective one. There are a number of exploits that allow attackers to elevate privileges and abuse stolen administrator credentials, regardless of the access rights of the compromised user.

Examples include the infamous EternalBlue exploit used by WannaCry, as well as an exploit for the User Access Control (UAC) prompt, which allows any ransomware to be launched with elevated privileges. There is also one that enables attackers to run arbitrary code in kernel mode and, as a result, to install programs, view, change, or delete data, or create new accounts with full user rights – regardless of the privileges of the logged in user.

Lateral movement

Use Advanced Protection Against Ransomware

Once a server or endpoint has been compromised, the attackers can disable the security software, install a remote access tool (RAT) for flexibility and persistence and go hunting for data file and backup servers. They can take control of a server via the Remote Desktop Protocol (RDP) and destroy the data backups via ransom encryption or simple deletion, to ensure the victim cannot recover. Lastly, they can distribute ransomware to peer endpoints and file servers.

To do this they may leverage a trusted dual-use utility, crafting a script that copies and executes the ransomware onto computers. This generally takes less than an hour to complete, and typically happens during the night when the IT team is at home asleep. By the time the victim spots what’s going on it is too late.

Attackers have also been observed leveraging stolen credentials for, or exploiting vulnerabilities in remote monitoring and management (RMM) solutions typically used by Managed Service Providers (MSP) to manage customers’ IT infrastructure and/or end-user systems.

Network first

To ensure victims pay up, ransomware will try to encrypt as many documents as possible, as quickly as possible and then make it hard, if not impossible for earlier or duplicate versions to be recovered.

Documents are often stored on local fixed and removable drives, as well as on mapped remote shared drives. The ransomware might prioritize certain drives or document sizes first, to ensure success before being caught by endpoint protection software or noticed by victims. For example, the ransomware may be programmed to encrypt several documents at the same time via multiple threads, prioritize smaller documents or even start by attacking documents on mapped remote shared drives.

It is important to mention that the file servers themselves are often not infected with the ransomware. The threat typically runs on one or more compromised endpoints, abusing a privileged user account with administrator-level permissions to remotely attack the documents. So even if the file server is protected by antivirus software, the threat itself is not actually running on the server.

Multi-threaded

Computers now have one or more multi-core central processing units (CPUs) with Simultaneous Multithreading (SMT) or Hyper-Threading (HT) technology. Such advances in microprocessor hardware offer huge performance benefits for day-to-day business operations, as they allow parallel execution and better system utilization to speed up productivity. Some ransomware, designed to make efficient use of modern CPU hardware, takes advantage of this feature (if present) to parallelize individual tasks. If speed is the name of the ransomware game, this helps ensure faster (and, greater) impact, before victims discover they’re under attack.

Among other things, data in a faster medium (such as memory) can be retrieved by one thread while another thread retrieves data from a slower medium (such as storage), with neither thread waiting for the other to finish.

File encryption and renaming

Based on how it encrypts documents, ransomware can be divided into two groups: Overwrite and Copy.

Overwrite (in-place)

Encrypted document is stored on same disk sectors as original document. Steps:

1. Read original document; opened for Read/Write

2. Write encrypted version over original document

3. Rename document

Copy

Encrypted document is stored on free available disk sectors. Steps:

1. Read original document; opened for Read only

2. Write (create) encrypted copy (with different file name or file extension)

3. Delete original document

Notes

· Impossible to recover original documents with data recovery tools

· Some ransomware, like LockerGoga, rename the original document before encryption

Notes

· The file name of the encrypted copy is like the original document

· Without additional “wipe” actions afterwards, it is possible to recover some original documents with data recovery tools

· Some ransomware, like WannaCry, may delete the original documents via another application or process

There are examples of ransomware creating encrypted copies of the documents they attack and then deleting the original files afterwards. In this case the encrypted copies are stored elsewhere on the storage drive. In order to prevent a data recovery product from retrieving the original files via an undelete, one ransomware family, Dharma sets the file size of each of the attacked documents to 0 bytes before deletion.

Encryption by proxy

Some ransomware – like GandCrab and Sodinokibi – abuse Windows PowerShell to pull in a PowerShell script from the internet, which is set to automatically start the ransomware after a delay of several days, making the attack appear to come out of nowhere. In this scenario, the actual file encryption attack itself is performed by the trusted Windows POWERSHELL.EXE process, tricking the security software into thinking a trusted application is modifying the documents. Other ransomware like Ryuk and MegaCortex use a similar approach to encrypt documents from a trusted process.

Don’t give up

Our review of the behavior of ransomware is intended to help IT security professionals and their service providers better understand the tools and techniques deployed by this threat as it moves through an affected system.

Sophos Home Ransomware Protection

It is extremely important to complement insight and intelligence with appropriate security policies and protection technologies. This includes implementing practical measures such as enabling Multi-Factor Authentication (MFA) on central management tools and leaving Tamper Protection on endpoint protection software turned on; as well as keeping an eye on the correct configuration of all connected systems and applying security patches whenever they are released.

Sophos Ransomware Protection

Last, but definitely not least, ensure you have advanced, multi-layered security software installed. Security products such as Sophos Intercept X protect local fixed and removable drives, as well as mapped remote shared drives and shared local folders – on both endpoint and servers.